Dealing with a small condo and a flood is quite the challenge, but I am so grateful for the people who worked with me to get my home back in one piece. Tom's kindness throughout was greatly appreciated and he went out of his way to communicate with me whenever I had a question or when new details arose. Mike's craftsmanship installing the floors is beautiful and Kevin went out of his way to get my base boards in and did a wonderful job installing them; both of these gentlemen were professional and gracious. Marj, Sherry & Sharon came in to do the final cleaning and were an absolute joy to work with; they were efficient quick and supported each other with a great deal of kindness as they completed their task.
With balancing this project and being at the hospital for cancer treatments, it meant a great deal. The people you sent to work on my homewere trustworthy and I could come and go as I needed to. Everyone was kind, professional and most of all,I appreciated they all had a sense of homour.
Marj and Tom were here for a week packing. They are wonderful workers, so efficient and pleasant to deal with. Mike (the painter) was very good too. Ryan MacGregor did a great job staying on top of it all and in a timel fashion.
I felt it was necessary to write this letter to comment on the work your company has done folowing the flood that occured here at Martindale place in January. I was impressed at the speedy arrival of your crew to get us dried out.
Ryan Macgregor was great at co-ordinating the renovation in all the units. he kept me informed of the timing of events in my unit. It can't be easy to juggle all the things that needed to be fixed.
I can't say enough about Mike Kostuk. He has done and excellent work in getting my unit back in order. He has been patient with my questions and given good advice for the decisions I needed to make.
The crew that came in to remove the old vanity and very effeicient and did a good clean up.
Thanks to Gilles for his great design of the new vanity. Rob and his son made it look easy installing the new vanity and counter top. It was done in no time. I just love it. The final clean up was a very nice touch.
Too often people are quick to criticize when they get terrible service and too slow to acknowlege a job well done. I am so please with everything.
With deep apprecation to everyone for all your efforts,
Very professional to deal with. What stood out for me was their willingness to accomidate our schedule. Simply amazing team !
I can’t thank you enough for turning a disaster into a pleasant experience.
I truly hope this is our last flood but I will not hesitate to call Miller Restoration to take care of the clean up. Michaels flooring did a fantastic job, the ceramic tile looks fantastic. I can’t praise Gord enough, very helpful and accommodating.
The people who worked on my repairs were very courteous and kind.
They are excellent workers. The last two women were wonderful, hard working and so cooperative. Thank you!
All trades personnel were fantastic!
Curtis, Dillon, James and James worked hard to clean up the mess, Danica and Angela made arrangements, Brian Igguldon and his crew of Joe and Darryl laid the flooring and Gord (a wonderful man) completed carpentry and painting. A fantastic experience under trying circumstances. We sang the praises of Matt Holmwood! Thank you!
Everyone who came to the house for clean up and repairs could not have been any better.
They were polite, friendly, answered any questions and were great workers. They did a wonderful job. Charlie especially. I can’t say enough about how great they all were. Thanks for the super job!
I would highly recommend Miler Restoration DKI.
It was a regular Friday rainy day. As our house is situated on a hill, we enter and exit through our basement. When I entered our basement, I found small puddles around our sewer drains. I tried to vacuum up the "waste" with our shop vac and quickly realized that this was more than a little water. I called my insurance company and then I called Miller Restoration DKI. Tracy had someone out to the house within an hour of my call. By the time the city fixed the problem, Miller's had a crew at my home. They moved everything that was not contaminated to higher ground and brought in the drying equipment and worked until later in the evening. The checked back several times over the weekend and began cleaning and logging our contents. The thought of having to do this on my own was super overwhelming. There crew was very kind and professional.
Big thanks to Millers for providing us with excellent service, compassion, professionalism
and quality workmanship during our most difficult time that occurred to our home in January 30, 2016.
Both Ryan and Ken were easy to approach if we had any questions they were readily available and didn't hesitate to help out. They were very understanding and compassionate towards myself and my teenage children during this whole process, I would highly recommend their services to anyone going through something similar.